岗位职责/职位描述

To be responsible for the overall daily and ongoing operation of the Housekeeping department and it’s units: Floor, PA, Laundry, Uniform, Linen, Florist。
负责管家部及其所属部门的运行工作包括: 客房楼层，公共区域，洗衣房，制服房，布草房，花房。
· Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals .通过设置更高的业绩标准和设立更富有挑战性的目标来获得更多的竞争力。
· Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles .为能获得持续的提高、完成商业成效和扫除障碍而努力。
· Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information.了解、熟悉并对本部门和酒店的相关问题有兴趣，掌握新的知识，包括一些法律知识。

· Demonstrates an understanding of competitors ' major strengths and weaknesses.了解竞争对手的主要优势和弱势。
· Establishes and interprets key performance indicators to manage the business, 确定和说明关键的业绩运作方法以便控制营业。
· consistently takes into accounts financial implications of business decisions and recommendations.坚持获取财务方面的一些相关的商业决策和建议。
Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.具备广泛的商业管理知识，注重一些必要的因素以确保生意能成功并获得收益。